855-777-6232 (NBFC)


Consulting services 



E: susanne.madden@nbfcenter.com
P: 855-777-NBFC ext 1
L: www.linkedin.com/in/maddentvg

​Susanne Madden completed a Bsc in Business Management at Marymount College in NY, then earned an MBA in both Management Systems and Information & Communication Systems from Fordham University. 

Her career has spanned across several sections of the healthcare industry. Prior to co-founding NBfC, she was employed by United Healthcare in the area of physician network management, and spent several years as a healthcare consultant specializing in contract negotiations, business creation and development, revenue cycle remediation, vendor management and process improvement.

She also owns and managed The Verden Group, a practice management consulting firm, and Patient Centered Solutions, LLC, which assists practices with achieving patient centered medical home and specialty practice recognition through the National Committee for Quality Assurance.

Susanne is an outspoken advocate for healthcare providers, working with policy-makers and private organizations to bring about much needed reform of insurance company business practices. With a keen focus on Payers ever-changing policies and their collective impact, she is considered a Payer policy and strategy expert.  

​She writes frequently and speaks regularly on the business aspects of healthcare and is often quoted in industry and media publications.


Chief OPerating Officer (COO)